We have an amazing opportunity for a Product Support Engineer to join our Engineering team. Based in Milton Keynes. This is a new role within the business which will provide varying support across the entire product range of SWARCO in the UK.
This role will require identification and qualification of alternatives and adjustments to the design and its supporting production package to allow updates to be made and released throughout the product lifecycle, ensuring the product(s) meet its overall performance criteria and to this end will require you to ensure product certification is maintained or updated often using external test resources such as optical, EMC, environmental and electrical safety test houses as well as your own internal verification testing.
Key Responsibilities
- Ensure designs are maintained to ensure continued production
- Identify alternative components where sourcing during the product lifecycle is no longer viable, this may include circuit adjustments
- Supporting external certification testing such as optical, EMC, environmental and electrical safety
- Minor circuit design changes to support design adjustments or resolve support issues
- Provide hardware design support where required in the office and on location where required.
- Assisting with specific customer configuration requirements requiring hardware design or verification
Technical experience in traffic products will be considered an advantage but is not strictly necessary.
What we are looking for
- BEng Electronics or HNC/D or equivalent experience
- Proficient working with electrical schematics, BOMS and PCB layout
- Proficient in Use of Microsoft Office (O365)
- Communications knowledge including RS485, RS232, Ethernet,Wifi
- Literacy and Comprehension of Mechanical 2/3D Drawings
- Proficient communication skills for a customer environment
- Good at problem solving electronic and electrical designs
- Use of test equipment oscilloscope, frequency counter, DMM, etc.
- Communication knowledge - add WiFi
- Full UK drivers license is essential
- Right to live and work in the UK
The above is an outline of the responsibilities and activities within the role. It is not exhaustive and may vary over time with changes in organisational priorities.
The post does not offer relocation expenses
What we offer
As well as providing a competitive salary and benefits package, we actively run employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:
- Competitive salary
- Car Allowance/company vehicle
- 25 days holiday rising to 28 days with bank holidays in addition, plus the option to buy an agreed number of days
- Your Birthday off
- Employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Generous employer pension contributions
- Employee Assistance Programme
- Life assurance up to 6x salary
Interested?
Apply Today! We will acknowledge receipt of your application and be in touch if you are successful.
Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.
We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Please note,
Agencies, please note, that should we require recruitment agency involvement, we will contact the agencies on our PSL; we would ask that you respect the relationships we have already built with these suppliers. If an agency submits an unsolicited CV to any partner or employee of our company for a role we have not actively engaged with you on, you should be aware that they have no authority to enter into an arrangement with you and we will consider the CV a gift! We will not be liable for any payment you charge in relation to it.
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